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COVID-19 Customer Update2020-08-29T17:35:02+11:00

COVID-19 – Customer Update

Dear Customers

Together, we are facing a truly unprecedented situation. The global coronavirus pandemic is affecting all of our families, our businesses, our communities, and our way of life.

Now more than ever, we can all appreciate just how small the world truly is, and the importance of coming together to protect our community in times of great need. Our hearts go out to anyone who has been impacted by the virus, either directly or indirectly.

It is hard to navigate the unknown, however as we continue to better understand how to slow the spread of COVID-19, we want to do all we can to keep our customers safe.

Whilst The MakeUp Boxx is still open for business, we are also taking all the necessary precautions to protect our customers and assist in the effort to help minimise the spread of COVID-19.

Please be assured that we have implemented strict hygiene protocols and are  taking extra measures to ensure the regular cleaning and sanitation of our workspace and packing areas.


Australia Post are currently experiencing significant delivery delays in their network due to limited flights, social distancing requirements and a substantial increase in parcel volumes as more people shop online. These delays mean Australia Post are temporarily suspending the Express Post guarantee of next day delivery as they are unable to commit to this timeframe. Express Post is still available but parcels may not be delivered next business day every time so your understanding and patience during this time is appreciated.  For further information please click here.

We hope you and your families stay healthy and we appreciate your support in keeping our community safe during these unprecedented times.

If you have any concerns please do not hesitate to contact us – info@makeupboxx.com.au.

Thank you


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